Pojko Terms and Conditions — Know Before You Play

These Terms & Conditions govern the Pojko platform and all its services. Pojko is an online gaming and betting platform built specifically for players in Bangladesh. These terms form a legally binding agreement between you and Pojko.

By using Pojko's website, mobile app, or any of our services, you agree to these Terms & Conditions, our Privacy Policy, and our Responsible Gaming Policy. These terms have been provided in English for your convenience; however, the original document will prevail in the event of any dispute.

Pojko reserves the right to amend these Terms & Conditions at any time. Continued use of the site after any changes constitutes your acceptance of the new terms. We encourage you to review this page regularly.

You need to create an account to use Pojko's services. You must provide true, complete, and accurate information at the time of registration. Providing false information may result in account forfeiture.

• Each individual is allowed to open one Pojko account only.
• You must provide your correct name, address, mobile number, and date of birth when creating an account.
• Creating multiple accounts or using another person's account is strictly prohibited.
• You are solely responsible for keeping your password and login details secure.
• If you suspect unauthorized access to your account, notify us immediately.
• Pojko may request identity verification documents at any time.

Pojko's services are for adults only. You may not use this platform if you are under 18 years of age. Providing false information about your age will result in the forfeiture of your account and all winnings.

• Opening an account or playing any game is strictly prohibited for individuals under the age of 18.
• Pojko may request documentation for age verification at any time.
• Withdrawals may be temporarily placed on hold until verification is complete.
• Residents of restricted regions are not permitted to use Pojko.

The following rules apply when betting and gaming on Pojko. These rules apply equally to all players — whether in cricket betting, football betting, Live Casino, fish games, or any other category.

• Once a bet is confirmed, it cannot be cancelled unless Pojko itself cancels the event.
• Any bet placed at incorrect odds due to a technical error will be considered void.
• Pojko is not liable for disconnections during live betting.
• Minimum and maximum bet limits vary by game or market.
• In the event of a dispute over results, Pojko's decision is final.
• Bets linked to match fixing or any illegal activity will be voided.

Pojko regularly updates its odds and gaming systems. Certain markets or games may be temporarily unavailable. Pojko will endeavor to provide advance notice, but changes may occur without warning in urgent situations.

Pojko supports a range of mobile banking methods for deposits, including bKash, Nagad, and Rocket. Please review the following before making a deposit.

• Deposits must be made from a payment method registered in your own name.
• Deposits made through third parties are prohibited.
• The minimum deposit amount may vary depending on the method used.
• Deposits are usually credited to your account instantly.
• Pojko may decline to process deposits without verification if a transaction appears suspicious.

Withdrawing your winnings from Pojko involves a straightforward process. We want your withdrawal experience to be as fast and hassle-free as possible.

• Your account must be fully verified before a withdrawal can be processed.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Standard withdrawals are processed within 24 hours.
• In some cases, additional verification may take 3–5 business days.
• The minimum withdrawal amount is specified on the platform.
• Wagering requirements must be met before bonus funds can be withdrawn.

If your withdrawal does not arrive within the expected timeframe, please contact our customer support team. We typically resolve such issues within 24 hours.

Pojko regularly offers a variety of bonuses and promotions. Please read the specific terms carefully before taking advantage of any offer.

• Each bonus has its own wagering requirements.
• The welcome bonus is available once and applies to new members only.
• Expired bonuses will be automatically forfeited.
• A promotion cannot be combined with multiple other offers unless explicitly stated.
• If bonus abuse or fraud is established, the account will be closed.
• Pojko reserves the right to modify or cancel any promotion at any time.

The following activities are strictly prohibited on the Pojko platform. Violations may result in account closure and potential legal action.

• Using bots, automation software, or scripts.
• Exploiting technical vulnerabilities or bugs in the platform.
• Engaging in money laundering or transactions involving illegal funds.
• Colluding with other players or match fixing.
• Operating an account using false identity or fraudulent information.
• Harassing or abusing Pojko staff.
• Attempting to hack or gain unauthorized access to the platform's systems.

Pojko uses advanced technology to detect suspicious activity. If prohibited conduct is confirmed, all balances and winnings associated with the account will be forfeited and the matter will be reported to the relevant authorities.

Pojko reserves the right to close or suspend any account at any time, for any reason, without prior notice. Accounts are typically closed for the following reasons.

• Violation of these Terms & Conditions.
• If fraudulent or suspicious activity is detected.
• Due to failure to verify identity.
• If you have requested self-exclusion.
• Due to prolonged inactivity.

You may also request to close your account at any time. Any remaining balance (provided bonus conditions have been met) will be refunded. To reactivate a closed account, please contact customer support.

Pojko believes gaming is a form of entertainment, not a solution to financial problems. We encourage all our players to bet responsibly.

• You can set daily, weekly, or monthly deposit limits.
• You may request a self-exclusion period ranging from 24 hours to 6 months if needed.
• Your gaming history and spending statistics are available in your account.
• If you feel gaming is getting out of control, please reach out to us right away.

Pojko treats the protection of your personal information as its highest priority. Our Privacy Policy explains in detail how we collect, store, and use your data.

• Your personal information is never sold to third parties.
• All transactions are secured with SSL encryption.
• Information may be disclosed to authorities where legally required.
• You have the right to request correction or deletion of your personal data.

For more details, visit our Privacy Policy Visit the page.

Pojko reserves the right to update these Terms & Conditions at any time. For significant changes, we will notify you by email or in-app notification. However, it is your responsibility to check the latest terms regularly.

If you have any questions or concerns about these Terms & Conditions, please contact our customer support team. We are always here to help.